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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K Brown

June 27, 2025

5  out of  5
rating by K Brown
"I needed insurance on a rental property and working with Madison Frosch has been an excellent experience. She is professional and very knowledgeable as she answered any questions that I had. She made sure that I got the best coverage for my needs. If you are looking for someone who combines expertise with great customer service, I highly recommend her!"
We responded:
"Thanks for taking the time to leave Madison this wonderful review! We’re so happy to hear you enjoyed your experience with her. Your support means a lot to us and we truly appreciate your business. Welcome to the State Farm Family!! <3 "
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Kandi Walker

June 26, 2025

5  out of  5
rating by Kandi Walker
"I had an excellent experience working with Sam and Gillian. From the beginning, they were knowledgeable, patient, and truly dedicated to helping me find the best insurance coverage for my needs. They took the time to explain all my options in a clear and honest way, ensuring I felt confident in my decisions. What impressed me most was their responsiveness and attention to detail. Whether I had a quick question or needed help filing paperwork, Gillian and Sam were incredibly helpful. They didn’t try to upsell unnecessary coverage — instead, they focused on what made the most sense for me and my family. If you’re looking for someone who genuinely cares about their clients and goes the extra mile, I highly recommend Gillian and Sam with Gillian Verde State Farm. It’s rare to find such a combination of professionalism, integrity, and personal care in today’s insurance market. Thank you again for your exceptional service!"
We responded:
"Thank you so much for your kind and thoughtful review! Your feedback means a lot to us, and we're thrilled to know that you were satisfied with the product and services. We look forward only continuing to assist with all your insurance and investment needs. :)"
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Leslie Harris

June 26, 2025

5  out of  5
rating by Leslie Harris
"Sam was very helpful to me and got what I needed. I am almost positive we will be making the switch!!"
We responded:
"Thank you for your amazing 5-Star review. Sam enjoys educating and assisting on all insurance needs and advice. We look forward to earning your business. "
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Muthu Sekkappan

June 24, 2025

5  out of  5
rating by Muthu Sekkappan
"Awesome, good knowledge"
We responded:
"Thank you for your fabuloouussss 5-star review!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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WESLEY WOOD

June 19, 2025

5  out of  5
rating by WESLEY WOOD
"I had a great experience with Sebastian. He was very professional, and displayed a genuine concern for satisfying my insurance needs. I highly recommend him!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Peggy West

June 18, 2025

5  out of  5
rating by Peggy West
"Really nice people."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anthony Walker

June 18, 2025

5  out of  5
rating by Anthony Walker
"Great place for your insurance needs. Plus good people that willing to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jumil Chiong

June 17, 2025

5  out of  5
rating by Jumil Chiong
"Sebastian was incredibly helpful in setting up our insurance. He worked closely with my wife to bundle our renters and auto coverage, and even with the back and forth in communication while I was at work, he stayed patient and professional the entire time. He made sure we understood our options and even offered to do a three-way call to make things easier. He’s honest, sincere, and genuinely good at what he does. We really appreciated his help and the peace of mind he gave us."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sebastian. What a powerful review, thank you! "
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Janilyn Jean Calulo

June 17, 2025

5  out of  5
rating by Janilyn Jean Calulo
"Sebastian is the kind of insurance agent everyone needs. He’s honest, knowledgeable, and sincerely helpful. He explained everything clearly and helped me get a great deal by bundling my auto and renters insurance. 10/10 experience!"
We responded:
"Thank you for taking the time to share your thoughts! We're so happy to see that Sebastian took care of your auto and renters insurance while providing a wonderful experience for you and your family! We're always here to help."
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Mackenzie Alphin

June 11, 2025

5  out of  5
rating by Mackenzie Alphin
"Sam has been great! With all getting all the quotes i’ve needed, saving me money, and being so informative and responsive to all questions!"
We responded:
"Thank you for your 5-star review for Samuel! My State Farm team and I are happy to be your good neighbor- dont hesitate to reach out if you need any future quotes or service. :)"
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Morgan Moffit

June 10, 2025

5  out of  5
rating by Morgan Moffit
"Sam was extremely helpful & kind while creating my new life, auto & general coverage policies. I can sleep better at night knowing that I’m fully covered. Thank you Sam!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Oluwasegun WAIDI

May 31, 2025

5  out of  5
rating by Oluwasegun WAIDI
"This guy went above beyond to provide great service to me. He was polite, professional and deep knowledgeable of his job. I got the best service without any problem. I recommend him to anyone looking for a hassle free insurance policy. I wish you good luck in your career."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Reese Frosch

May 29, 2025

5  out of  5
rating by Reese Frosch
"Super happy with my experience at Gillian Verde’s State Farm office. Everyone there is super friendly and easy to work with. I had a great time going over the different policy options and really enjoyed the overall experience. Definitely recommend if you’re looking for an insurance agent and office that makes things simple and stress-free—no headaches here!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Caitlin Deramo

May 29, 2025

5  out of  5
rating by Caitlin Deramo
"Sebastian is awesome. Very friendly person and easy to work with. He tells it like it is and truly cares about his customers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Jewell

May 29, 2025

5  out of  5
rating by Linda Jewell
"After having some less than acceptable interactions, or lack of with my previous insurance company it was such a blessing to work with Sebastian. Not only did I save a substantial amount of money but increased my coverage. Sebastian responded to my emails so promptly I was a little thrown off guard! I look forward to working with this agency for years to come! Thanks so much for the great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs at a timely manner. We're so happy to provide you the appropriate coverage at a competitive amount. Thank you for your business for the years to come!! ;)"
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Stephanie Duckworth

May 28, 2025

5  out of  5
rating by Stephanie Duckworth
"Very nice and explained everything where I could understand it all"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Malone

May 28, 2025

5  out of  5
rating by David Malone
"We are assisting my elderly mother-in-law to reduce her insurances rates from a previous company by bundling her auto and home together. We contacted Madison with State Farm to help us do this. She spent a lot of time helping us come up with a plan that would be doable for mother in law. Madison was excellent to explain our policy and stated several times that she is available should any questions arise. I can highly recommend this State Farm agency for your insurance needs. They are very professional, yet personal. Thank You, Madison!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dayakar Thumma

May 27, 2025

5  out of  5
rating by Dayakar Thumma
"Sebastian explained each detail of home, Auto, health & life insurances according to our needs. He was patient, clear & got good knowledge on the subjects. We are very happy with his service today. Highly recommend him for any insurance needs. Dayakar & Victoria Thumma"
We responded:
"Thank you for taking the time to share your experience that you had with Sebastian, he's always trying to find the best personal price plans for our new customers. We appreciate your business and look forward to serving you! :) "
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Mark Patek

May 25, 2025

5  out of  5
rating by Mark Patek
"She is amazing. She will take time out of her day to save you money. Thank you so much."
We responded:
"Thank you for your 5-star review for Stephanie! My State Farm team and I are happy to be your good neighbor! "
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Casaandra Saidmange

May 25, 2025

5  out of  5
rating by Casaandra Saidmange
"I had a great experience while exploring my insurance options. As someone new to insurance, I had been looking for ways to lower my costs even by a small amount. Samuel at State Farm was incredibly helpful throughout the process. He took the time to explain everything clearly, was friendly and patient, and ultimately helped me find the best coverage available for my situation. Thanks to his assistance, I’m now paying a much more reasonable rate. I truly appreciate his support and professionalism."
We responded:
"We’re thankful for your feedback and truly appreciate your review for Sam, he truly loves what he does and even more when we can help a new customer at a time. Thank you for your business. :)"
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Jessica Hernandez

May 22, 2025

5  out of  5
rating by Jessica Hernandez
"The staff at this State Farm location is incredibly helpful, I highly recommend reaching out to Gillian! If you're looking for reliable service, this is definitely the State Farm Location to go. ☺️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We absolutely adore you and your son! "
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Jorge Rubio

May 13, 2025

5  out of  5
rating by Jorge Rubio
"Great customer service, attentive, effective and friendly communication. Sebastian was very professional and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sebastian. Thank you for trusting us with your insurance. We are here to help!"
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caitlyn welch

May 9, 2025

5  out of  5
rating by caitlyn welch
"I have been looking for a better rate on my auto insurance for awhile and Sebastian was able to help! Very kind, professional, and knowledgeable. He took the time to answer any questions I had and made sure to get me the best rate."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lynn Lewis

May 8, 2025

5  out of  5
rating by Lynn Lewis
"Stephanie is fabulous! I was researching an old claim and she found the information. She really didn’t have to do all that extra work! She’s always courteous and helpful but the extras are really great!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Maxwell

April 28, 2025

5  out of  5
rating by David Maxwell
"Gillian Verde is a true asset to State Farm and to the Malakoff community. I couldn’t recommend her more highly. Her attention to detail is outstanding, and she made sure we understood all our coverages, so there were no surprises. If you need insurance or just want to experience what real customer service feels like, give her a call — you’ll be glad you did!"
We responded:
"Thank you for your thoughtful review. I appreciated meeting with you and Melissa. Thank you for meeting with us and your continued business. "